I need to conduct the survey that provides, at a high-level, what current CM practices 5-7 customers in the satellite industry use for hardware, software, and information (e.g., documentation and
drawings). I've identified the CM practices as: management & planning, configuration identification, configuration
change control, configuration status accounting, and verification &
audit.
I've identified the companies and persons I will interview and am now trying to develop a list of questions that could be answered (with or without the interviewee conducting minimal research) in a week or less. Any suggestions on pertinent questions to ask? I have some simple yes/no questions as to if the company uses and maintains CM practices for software, hardware, and documentation. But, I suspect these simple yes/no questions are insufficient. I familiary with CM as it applies to documentation, but I'm just learning about CM as it applies to hardware and software. My concern is that I may not be asking the right questions for hardware and software. What other questions should I be asking? Are there pertinent questions to ask that involve collecting numbers (e.g., lines of software code, number of COTS software products). Any resources I could use as a guide?
Thanks for the help.
