QA testers often take on more of a role than just testing software code. When the team needs help, QA should lend a hand in assisting with business analysis, customer communication, user experience, and user advocacy.

Software developers may not think they have much to do with customers, but it is wise to consider the customer in all you do, from collecting requirements to design and implementation.

The internet of things (IoT) continues to proliferate as connected smart devices become critical for individuals and businesses. Even with test automation, performing comprehensive testing can be quite a challenge.

So you think you know Scrum? Using the whimsical notion of farm animals and light-hearted visuals, take a refreshing review of the entire Scrum lifecycle as an intuitive set of roles, responsibilities, and handoffs. Particular attention is placed on what the ScrumMaster and product owner are expected to do at each handoff.