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This paper discusses the factors involved in determining the cost of a twenty-four hour by seven days per week (24 X 7) e-Commerce or internal web site going offline for any length of time.

The Rational Unified Process (RUP) advocates an iterative or spiral approach to the software development lifecycle, as this approach has again and again proven to be superior to the waterfall approach in many respects.

As maturing software organizations begin using statistical process control (SPC) techniques to stabilize processes and manage quality, it's imperative that their SPC implementation approach be carefully considered, especially since it involve

Have project demands led you to consider outsourcing as a possibility? If so, make sure you get the most bang for your company's outsourced buck-and be able to prove it too.

While there are good reasons to use teams for software projects, there are also many well-documented challenges and pitfalls. One of the most important decisions for any team is the governance model they choose to abide by.

Capacity assessment has become a necessity in today's complex network environments. Indeed, conducting rigorous assessments can not only bring peace of mind and improved performance and stability to the final system, but also saves time and money. Conducting these assessments requires tools that properly address the realities found in environments such as the Internet or enterprise network infrastructures. In fact, conducting assessments without these realistic factors can be risky, often not resulting in a real world picture of the performance or capacity of the system. We introduce CawUsers as the definition of a real world user-assessments using CawUsers will vastly improve the understanding and confidence in a system to meet the demands and rigors found in the real world.