configuration management Questions

I'm using IBM Rational Synergy 7.1.0.5 in WAN mode.

I was trying to make a script that would do a Change Request/Problem Report digest for who is responsible for analysis, who the resolver is, etc.

The problem is that these fields contain not-meaningful-userids, so they are not so meaningful.

Is there a way to get a real name of the user via ccm query without admin access?

I can see in the Change that the names are displayed "like not-meaningful-userid, Firstname Lastname" but the analysis_responsible show only not-meaningful-userid.

So my question is there a way to do it via ccm?

Thanks in advance :)

PVCS Tracker used to do the same to me. I tried the below steps and it worked like a charm.

What I did is below:

Turning off Refresh (this will improve PVCS Tracker response time ):
Open the following file:C:\WINDOWS\PVCSTRK.INI
Add the following two lines:
[Workspace]
refresh_time=0
Save the file..

I would need some reference document with which Parallel Development process can be acheived.

IEEE 610.12-1990 – “CM is a discipline applying technical and administrative direction and surveillance to:

(a) Identify and document the functional and physical characteristics of configuration items (CIs)
(b) Audit the configuration items to verify conformance to specifications, interface control documents, and other contract requirements
(c) Control Changes to configuration items and their related documentation
(d) Record and report information needed to manage configuration items effectively, including the status of proposed changes and the implementation status of approved changes"

Thus we extrapolate that CM consisted of four functions:
> Configuration Identification
> Configuration Control
> Configuration Status Accounting
> Configuration Auditing

The old Mil-Std-973 from 1992 (cancelled circa 2000) and all other "official" sources had the same functions, no more and no less. Later, “Planning” was added to the mix for a total of six functions.

Question, under which of these functions does “Performing Builds” fall?

Some CM technicians may perform builds, but that task does not make Builds a function of CM any more than the task of assembling a car. And yet, we now read that “Builds” is a pillar of CM. Not so, I say; rather, CM is a pillar of Builds.

Again, the question is: Under which of the five functions would Build be placed?

I work in a shop where cloning of databases, etc. is new.

The operations Mgr. wants to make a clone of the Dimensions CM database and application and have me test an upgrade (from 2009R1 to 2009R2) using these clones. I've been told that this upgrade is necessary so that Dimensions will be compatible with the Oracle 11g migration that is about to take place.

Has anyone had any experience with this? If so, what did it take to make it successful?

(I received info from Serena Support suggesting that we could use the clone of Dimensions but would need to export the base database and create a new base database on a clean Oracle instance but, that was shot down by my OPS area.)

I noticed that <dbpath>/db does get a new timestamp, but since we run backups everyday, the timestamp of <dbpath>/db does not help in this case.

Is there any other means of querying for this info?

Actually, the usage is to determine if a database should still be kept live or should be archived and dropped.

Regards,
Terence

Has anyone actually authored a Configuration Management Handbook? If so, can you provide one for me to look at or a template to follow?

The governmnet organization I am supporting has never heard of this concept and is determined to get it confused with a CM Policy and a CM Plan.

I'm interested in both:

1. Basic (must have) metrics

2. Advanced (good to have) metrics

Hello,
Can anyone list out the steps that are involved in performing the upgrade of ClearCase, CCRC and ClearQuest to the new version 7.1.1.5 from 7.0.x version on the linux server.

Thanks for your help in advance.

Ashok Kumar S

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