While significant progress has been made in leveraging analytics for better operational insights, today’s IT operations analytics solutions still operate in silos. To really reap the benefits and promise of analytics, IT decision-makers need to break these silos and apply an approach that combines many different major sources of information: blended analytics.

When the number of employees, products, and releases you’re managing grows rapidly, that transformation introduces several challenges—and opportunities—in almost every aspect of configuration management. This article presents the major issues a company may face and the improvements you can make to processes and tools as a result.

With SOA, the services you consume are typically developed by your organization or a close business partner, so you can assume they have standards similar to your own. But when you adopt APIs, you usually have no visibility into how solidly the services were built—or when and how they are evolving. How should you properly vet an external API?

With open source components being used in more than 80 percent of commercial software developed today, ALM efforts must be altered to address them. Failing to do so may introduce unnecessary risks. This article outlines the potential risks associated with not managing open source as part of your ALM, and explains how these risks can be easily avoided.