Software development has been moving toward progressively smaller and faster development cycles, and continuous integration and continuous deployment are compressing delivery times even further. But is this actually good for businesses or their users? Just because you can deploy to production quickly and frequently, should you?
The functionality of a messenger app's push notifications is expected to be the same regardless of the device or OS being used. This article discusses how testing these notifications involves keeping in mind the different states of the device and the app, and why the functional configuration audit is just as important as the physical.
When developing products, features, and enhancements, you have to have your customers’ best interests at heart. “We’re not just creating software,” speaker Jeff Patton said. “We’re changing the world.” You need to better understand the people you’re building things for, and the only way to do that is to spend more time with them.
Tara Nicholson explains why it's important to take into account compatibility, which refers to the ability of a software system to function across a variety of client software (browsers), operating systems, and hardware combinations. In this article, Tara shares some helpful strategies for you to consider when maintaining a compatible user experience.
End-users are demanding anytime, anywhere access to software apps on their devices. These changes are shifting the way software vendors conduct business. Michael Zunke uses the results of industry surveys to show how software products and services should be licensed.
You may not have heard about gamification, but instructional designers are now using game principles to help with retention of learned material in many forms of training. Ross Smith and Rajini Padmanaban believe that developers' UX and app design can benefit from gamification.
Chris Nodder explores the emerging need to focus on a software app's user experience. It doesn’t have to cost a fortune to perform some basic user experience analysis as long as it is done early and tested throughout a project’s lifecycle.
Johanna Rothman compares the experience a patient has with doctors to software development. Producing value implies that the customer believes the software you create provides an important benefit by taking into consideration the way a user works along with an exceptional user experience.
In this interview, Dona Sarkar, head of the Windows Insider Program at Microsoft, speaks about how the initiative allows them to get user feedback before final release. She highlights the importance of getting out in the field to understand your users’ experiences and the difficulties they encounter. Dona also discusses the evolution of the testing role, saying she anticipates that in the near future, testers will have their moment.
In this interview, Janna Loeffler, senior manager of experience quality standards at Carnival Corporation, discusses new technology being implemented on Carnival Cruise Lines to facilitate payments and security. She details the testing challenges of implementing wearable devices.
Melissa Tondi discusses retuning your standard agile practices to better engage the project team, enabling them to write code that will pass testing and free testers to assume the role of user advocate.
In this interview, Andreas Grabner of Dynatrace explains why you need to pay attention to your users' needs when you're doing your performance testing. He shares his performance testing approaches and explores the top problem patterns that you can learn to spot in your apps.
The telecom industry changes rapidly, the competition is fierce, and user experience is the utmost priority. In today's world of digitization and data personalization, effective use of agility and DevOps is the key behind ensuring customer satisfaction.
While organizations understand the need for load testing, and many even have the necessary tools to manage it, they still fail to execute it well and “do the job” for end-users. Frustration at a poor user experience is increased by the IT organization's failure to explain...