When there is a system outage or other serious problem, most organizations have a critical incident response team to handle communication with all relevant stakeholders. But what happens when communication among the technology experts is not going well? How do you go about understanding the problem and helping each contributor work effectively with the entire response team?
Some people are born with the traits most suited to becoming an effective leader. Others may find that they have to work a lot harder to achieve success in a leadership role. But each of us has some innate potential to step up and take charge. If your team needs direction, don't be afraid to discover whether you could be the one to provide it.
While the technical complexity of real-world ALM may be substantial, sometimes the people issues present even more complex challenges. Being able to understand the personalities and work culture of the folks doing the work can help you implement ALM in a comprehensive and effective way.
The majority of managers are promoted due to their software development expertise. But becoming a successful manager requires a drastic change of focus. There is a set of expectations to consider before making that leap to the “dark side.”
We’ve all been placed in the situation where a boss asks you to perform more work than you can possibly handle. Johanna Rothman knows firsthand that there is a better way to respond that benefits you and your manager.
Our latest generation of programmers, project managers, and testers is perceived to be uninterested, unmotivated, and difficult to manage. Jason Garber presents innovative techniques you can use to lead your next rising star.
The ability to influence others is an invaluable tool, especially for those in software. We had the opportunity to speak with Linda ahead of her upcoming presentation titled "Influence Strategies for Software Professionals" which she'll give at the Better Software Conference East.
It can be lonely at the top. Trying to find other leaders who are having the same problem and issues you have and are willing to take a few minutes and help solve problems is really hard. One solution that Bob Galen has found works well is the "fishbowl" conversation. The fishbowl activity is also great for keeping a focused conversation while in a large group of people. At any time, only a few people have a conversation—the fish in the fishbowl. The remaining people are listeners—the ones watching the fishbowl. The caveat is that the listeners can join the discussion at any moment. In this session, Bob will facilitate this technique while you and the other attendees bring real leadership problems for all participants to learn from each other.
Although processes and tools play an important role in software testing, the most important testing tool is the mind. Like scientists, testers search for new knowledge and share discoveries—hopefully for the betterment of people’s lives. More than sixty years ago, William I.B. Beveridge reframed discussion of scientific research in his classic book The Art of Scientific Investigation. Rather than add to the many texts on the scientific method, he focused on the mind of the scientist. Join Ben Simo as he applies Beveridge’s principles and techniques for scientific investigation to software testing today. Learn to discover and communicate new knowledge that matters; to think—and test—like scientists; and to continually prepare, experiment, exploit chance, imagine productively, apply intuition and reason, tune observation, and overcome resistance.
Ever find yourself making a sour face after talking to a coworker? Wishing your team meetings felt more like an engaging social hour? There is hope. Those everyday conflicts where something seems “off” after a conversation are often related to differences in communication styles. When team members understand themselves and others, there’s less conflict, more collaboration, and better working relationships. The DiSC model can help you understand why your team behaves the way it does and how to build trust for a more agile team. In this interactive session, agile coaches Allison Pollard and Barry Forrest will introduce the DiSC model to explain the four behavior types that are the ingredients in any team, then explore the characteristics of these ingredients and how they react with one another.
As agile practitioners, we constantly strive to better ourselves, our team, and our delivery. A great way to achieve this is simply being open to learning new ideas from other disciplines—including improvisation. Jessie Shternshus shares her story of realizing the uncanny similarities...