Organization: The Forgotten Dimension

Mark Servello, Change Bridge, Inc.

Explore the software project manager's actual, perceived, and desired position in an organization. Learn how the differences in these three views-coupled with the understanding of roles, responsibility, authority, and accountability-may be more important to a manager's success than the method used to manage the project. Discover techniques that leverage "difficult" organizational structures and cultures to enable the free flow of information that is critical to process improvement and project performance.

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