The Four Dimensions of Performance Improvement

Marisa Müller, Micro to Mainframe (Pty) Ltd.

Once upon a time, in a land far, far away, a team dealt with unrealistic deadlines, impossible stakeholders, and demotivated testers, who had  no time to do things smarter and faster, just hammering away on the project “hamster wheel.” Then one day, as if heaven sent, a magical, but...

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