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SM/ASM 2002: The Business Case for Software Quality Each generation of technology-from mainframe to the Internet-creates many opportunities for businesses to try new things. But with uncharted territory comes exponentially increased risks. One way to reduce risk is to implement effective software quality processes. However, the investment required to improve development and testing infrastructures can be significant. Richard Bender addresses fourteen major areas of opportunity that underscore why this investment is critical if an organization is to succeed. He covers areas such as increasing project failure rate, the limited supply of software professionals, rising support costs, and the implications of eCommerce.
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Richard Bender, Bender & Associates
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Mentors, Models, and the Making of Managers: Special Panel Discussion Each of us has a story about how we came to be managers in software organizations. Many of us became managers because we were good developers. Some of us studied management in school. A few of us were groomed and mentored by the companies we work for, and some were tapped for management because we were the only warm body available. But now that we're here, what does it take to become an effective manager? Is being mentored and developed as a manager considered a luxury? Join this interactive panel and discuss the real-life issues and challenges of developing ourselves-and others-as software managers.
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Moderator: Esther Derby ( Esther Derby Associates, Inc.)
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Speaking to Your Management: What Do You Do When They Do Not Listen This presentation explains some of the language barriers and experience barriers between management and quality assurance professionals.
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Ed Weller, Software Technology Transition
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A Practical Framework for Software Measurement Measurement is often defined in terms of collecting data, distinguishing it from analysis-the interpretation and use of data. Clearly, the collection of data must be driven by its intended use. In this presentation, David Card presents a framework that treats measurement and analysis as an integrated process. Discover the four basic components of this framework, and learn how to use the framework to ensure that all-important perspectives and potential users of measurement are considered in the measurement planning process.
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David Card, Software Productivity Consortium
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Better Testing-Worse Quality? Many organizations react to quality issues encountered after shipping a product by renewing their emphasis on testing. The logic is that better testing would have resulted in better software. Ironically, focusing on testing can cause worse quality. In this discussion, Elisabeth Hendrickson provides real-world examples of when better testing has resulted in worse quality and how to turn around the downward spiral.
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Elisabeth Hendrickson, Quality Tree Software, Inc.
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The World Wild Web: A New Paradigm of Responsiveness Reliability While the Internet was once a simple tool for educational institutions to share information, it is now a unique venue for marketing, selling, and gathering information. Design and deployment plans must now be simultaneously flexible yet reliable. Lack of functionality will not be tolerated in this new environment. Learn of the new challenges faced by software management in the ever-changing and developing Internet culture. Discover why testing has become one of the most critical aspects of software management.
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Jenny Jones, Segue Software
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System Architectures-An International Viewpoint The software engineering industry has invented a wide variety of architectures and technologies for building applications, yet all of these architectures have some common features and issues. One such common issue is internationalization. No matter how you build your application, it will more than likely be viewed and used by people from different cultures, nationalities, and backgrounds. This presentation gives you a lighthearted tour of the common application architectures. Examine how some of these architectures make internationalization and globalization easier, harder, or just plain peculiar. If you have always wondered what an n-tier architecture is or how it plays internationally, thie session is for you!
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Benson Margulies, Basis Technology
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Facilitated Workshops in Software Development Projects To build planning and requirements products quickly and efficiently, consider using facilitated workshops. In your workshops, participants should be active, engaged,
committed and task-oriented. A well-run workshops builds trust and mutual understand among all the participants. Workshops are not new, but are proven best practices in
software development. They can go a long way not only in product delivery, but also in building a "jelled" team.
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Ellen Gottesdiener, EBG Consulting, Inc.
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Managing Virtual Teams Learn how to manage virtual teams such as those in dot-com companies, large corporations, and start-ups that may not be located in the same building, same town, or even the same continent. Explore the tips and techniques for getting the job done when you cannot necessarily meet face to face. Discover the danger signals that indicate your project is in trouble-and learn ways to get back on track when your project derails.
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Linda McInnis, Noble Associates, Inc.
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Successful Projects-10 Keys to a Proper Beginning One of the primary keys to project success is orchestrating a proper beginning. In order to do this effectively, you must define the project mission, vision, and reason for being; get a handle on requirements; take the time to load the team properly; do the prerequisite work in gaining focus and clarity; and decide on the development methods and strategies. In this presentation, learn the five keys to forming your team and the five keys to successfully starting a project.
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Robert Galen, Network Appliance, Inc.
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