Articles

Four Frequent Feedback-Gathering Flaws

Giving your customers the opportunity to provide feedback is great, but only if you don't fall into one of the four traps that Naomi Karten describes in this article. Let your customers know that not only do you want their feedback, but that you'll actually use the important info they give you.

Naomi Karten's picture Naomi Karten
When Large Teams Shrink

Ben Weatherall addresses what happens when large teams shrink to the extent that they are considered small. There are several situations where this commonly happens—for example, when a team has been raided by other teams, when the majority of the work has been accomplished and a large team is no longer needed, or when the corporate situation is such that downsizing occurs.

Ben Weatherall's picture Ben Weatherall
My Manager Thinks I'm Holding Her Hostage

You don't need to look any further than to your coworkers to see how many different personalities and work styles are in effect. Despite the differences, certain predictable behaviors occur between staff and management when personalities clash. Jonathan Kohl defines a few managerial behavioral anti-patterns that could undermine your project. He also sets the ground work for ways to improve the relationship between staff and management.

Jonathan Kohl's picture Jonathan Kohl
Repaying the Happiness Debt—with Interest

The pace of production depends on the capability of those at work. When an increase in profit is desired, production is sped up. Yet those forced to work faster aren't necessarily more productive. Unhappily experienced at being forced to work harder and faster resulting in less productivity, Clarke Ching found a way to slow down expectations and increase productivity.

Clarke Ching's picture Clarke Ching
When Conflict Is Baked In: Bridging Structural Conflict

No two people or groups are the same, but their differences don't have to force them apart. In this column, Esther Derby uses the example of feuding operations and development groups to explain how focusing on the source of structural conflict can help build a bridge across the disagreements.

Esther Derby's picture Esther Derby
Is Your Agile Audit and Compliance Process Really Agile?

In a previous column, George Schlitz proposed that process improvements, such as agile, require organizations to change process rules. Now George continues his review of agile in regards to compliance and auditing practices. What he's found is that changes to compliance and auditing rules may appear compatible, but the implementation process usually remains unchanged and conflicts with agile practices.

George Schlitz's picture George Schlitz
Agile Dev. West  Amplifying collaboration Amplifying Collaboration with Guerilla Facilitation

Sometimes, an ineffective meeting can be more damaging than no meeting at all. But, if you're not the person in charge of facilitating the meeting, how can you help keep the group and the meeting in line? In this article, Ellen Gottesdiener offers some suggestions for both facilitators and non-facilitators that may help ease some of your meeting frustrations.

Ellen Gottesdiener's picture Ellen Gottesdiener
Active Following

Great leaders don't always lead the charge, stand in front, or offer direction. They know when to step aside to let others step forward. Yet, this type of leadership is often mistaken for passivity or overlooked entirely. Esther Derby shows how "in front" leadership actually can cause gridlock and loss of productivity and destroy the good spirits of a team. You can avoid these pitfalls by noticing when the most effective leadership means choosing to follow.

Esther Derby's picture Esther Derby
Picking SCM Standards or Frameworks

There are many things to consider when picking an SCM standard or framework for your organization. Taking the time to explore compliance, politics, experience, and driving forces before making a selection will increase acceptance and smooth the transition.

Joe Townsend's picture Joe Townsend
Rocks into Gold: Part 4

This short book by Clarke Ching is a "biztech" parable for software developers who want to survive—and then thrive—through the credit crunch. We have republished the book in a four-part-series. In part four, our characters pitch Bob's plan to MegaCorp. But will business politics get in the way of a good idea? Follow the story as our characters fight to keep their jobs by implementing creative business ideas and management skills taken from agile development.

Clarke Ching's picture Clarke Ching

Pages

CMCrossroads is a TechWell community.

Through conferences, training, consulting, and online resources, TechWell helps you develop and deliver great software every day.