Continuing to manage highly complex IT environments in a reactive mode leaves IT specialists vulnerable, when really they need to understand the actual causes and effects of what’s happening among the many technologies in use across the enterprise. Instead of constantly fighting fires, IT operations teams should aim to prevent the fires from starting.

A number of test automation ideas that at first glance seem very sensible actually contain pitfalls and problems that you should avoid. Dot Graham describes five of these “intelligent mistakes”—automated tests will find more bugs more quickly; spending a lot on a tool must guarantee great...

Noah Gamer explains that mission and risk diagnostics provide an excellent approach to risk management for any company. Using these elements together, an organization can create a better business continuity strategy. While risk is not always bad, identifying and mitigating risks can help your organization achieve success.

If you’ve tried to make testing really count, you know that “risk” plays a fundamental part in deciding where to direct your testing efforts and how much testing is enough. Unfortunately, project managers often do not understand or fully appreciate the test team’s view of risk...