No matter what the origin of your CM software, improper installation, poor training, and program defects can lead to disaster. This article discusses how to make the most of your current CM tools, and how to ensure that your CM system will do what it's supposed to do.

Vendor reviews are a wonderful technique to taste before you swallow commercial, off-the-shelf software. They're also a great way to build a partnership with your business decision-makers on packaged-software projects, instead of being brought in late or left out completely. Here are some important things to consider when conducting a vendor review.

Great people, interesting work, and smart referees make for a successful software team. Bobbie Patnode recommends some ways to keep your team engaged, including treating them well, paying them well, and training them well.

Software development involves sharing critical ideas in a hectic, high-pressure environment. If you want your team to excel in its software projects, it's important to understand the communication circuitry at work in your everyday interactions. Here's a look at the components of the communication process, and five common errors to avoid.