Articles
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When Conflict Is Baked In: Bridging Structural Conflict No two people or groups are the same, but their differences don't have to force them apart. In this column, Esther Derby uses the example of feuding operations and development groups to explain how focusing on the source of structural conflict can help build a bridge across the disagreements. |
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Amplifying Collaboration with Guerilla Facilitation Sometimes, an ineffective meeting can be more damaging than no meeting at all. But, if you're not the person in charge of facilitating the meeting, how can you help keep the group and the meeting in line? In this article, Ellen Gottesdiener offers some suggestions for both facilitators and non-facilitators that may help ease some of your meeting frustrations. |
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Independent Testers? Or Independent Thinkers? In this article, Lisa Crispin recalls a time when testers alone were solely responsible for software quality, and compares that to more modern thinking where collaboration between developers and testers is king. Software quality is everyone's job, sometimes it takes independence to get there. |
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