In this column, Naomi Karten describes an introvert and an extrovert whose communication styles led their coworkers to perceive them negatively. The way the two dealt with the situation—hoping that these perceptions would change—was useless. Naomi describes the important first step in creating positive perceptions.

Many practitioners see becoming a consultant as their ultimate career goal. But what does it mean to be "a consultant"? In this email to an aspiring consultant, Fiona Charles (a consultant for more than fifteen years) discusses different consulting approaches and describes how working for a consulting firm can help you get there.

Rewards can be powerful management tools, but only if you implement them effectively. In this installment of the Management Chronicles, discover how the right timing and getting to know your employees better can improve the impact of your recognition method.

Development teams often are unaware of the commercial impacts of the software improvements they deliver. Often, the prioritization of work is done based on technical, rather than commercial, considerations. Based on a real-world example, this story explores the commercial benefits enabled by delivering in short release cycles and prioritizing according to bottom-line benefits.