Eric Patel is Chief Quality Officer for RapidSQA, a training and consulting solutions provider. He is co-founder of the Nokia Quality Forum (NQF) Boston and the QAI Boston Federation Chapter, and also is creator of the RapidSQA methodology for Web testing. Eric has 11+ years of experience in software testing, test management, and software quality assurance. Eric is a frequent presenter at software testing conferences and meetings. As Regional Councilor for the ASQ Software Division Region 1, he maintains active memberships in ASQ and IEEE. Published in Software Quality Professional (SQP) and STQE, Eric also serves as a reviewer for SQP and The Journal of Software Testing Professionals. In addition, he is co-founder and instructor with Northeastern University's new Certificate Program in Software Quality Assurance. Eric holds a BSEE from the University of Vermont.