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Conference Presentations

Analyzing Web Application Errors

This presentation focuses on the characteristics of Web application errors to derive key issues to consider in analyzing and reproducing errors. Learn how to isolate application errors from configuration and technical support issues. Explore effective techniques to make errors reproducible. Examples of common and uncommon Web application error types are provided.
Hung Nguyen, LogiGear Corporation
Manage Testing by the Numbers

Telcordia's Software Quality Assurance Testing Organization Business Model was developed to assist its SQA Testing Management Team in becoming more effective and productive in managing SQA testing. Learn how the implementation of this model can help raise the overall technical expertise of your test management team.
Sharon Burrell, Telcordia Technologies
Internet Product Delivery: Creating Quality at the Speed of the Web

Based on an operations perspective, Richard Martin shares his experiences with an e-commerce company in the areas of project planning, quality assurance, release management, and project delivery. Learn how the e-commerce market differs from other enterprise applications and which "best practices" make the most sense. Explore the most effective ways to manage change at Web speed.
Richard Martin, Calico Commerce
Software Test Automation Spring 2002: Test Automation on a Shoestring: Doing More with Less

Want to automate your tests but don't have the budget for big-league tools? Elisabeth Hendrickson offers case studies where test automation was accomplished with simple tools for small budgets. She delivers practical advice for creating the automation you need from the tools you already have or can easily get your hands on. Fact is, everything you need to get started is probably right in your "kitchen drawer."
Elisabeth Hendrickson, Quality Tree Software, Inc.
Lessons Learned in Test Automation

Can test automation really advance your testing mission? The answer to that question is a resounding "That depends!" But to make it happen you have to provide value to development and find new ways of testing. Bret Pettichord offers lessons from the the trenches in building powerful test suites. He shares his experiences as well as those of other test automators to help you avoid the pitfalls others have already stumbled onto.
Bret Pettichord, Pettichord Consulting
A Practical Approach to Early-Cycle QA Test Automation

Everyone knows that a large body of automated unit tests for classes, subsystems, and frameworks adds to overall code quality. However, the "burden" of unit test automation is frequently placed squarely on the shoulders of developers because of the perception that only a developer can write a unit test. Since QA personnel typically test from the user interface-and usually have to wait until later in the development cycle for the availability of that interface-they're often left to scramble at the end of the cycle to get their testing done. Michael Silverstein reveals a model for early-cycle collaboration between developers and testers where testers augment the developers' unit testing activities without adding additional process overhead.
Michael Silverstein, SilverMark, Inc.
What's That Supposed to Do? The Archeology of Legacy Systems

In testing utopia, all software products submitted for testing have thorough and comprehensive documentation describing how every program function should work. On planet Earth, however, test engineers usually have to make do under less-than-ideal circumstances. It's not uncommon for test engineers to be asked to verify the functionality of a critical legacy system which has no documented requirements whatsoever. While there are many reasons this can happen, the result is the same: You assume the role of an archeologist sifting through the layers of clues to reconstruct the specifications. Patricia Ensworth gives you instructions and tools so you'll be ready to roll up your sleeves and dig.
Patricia Ensworth, Moody's Investors Service
Requirements Are Requirements Are Requirements - Not!

"This isn't what I need," states Customer Bob. "But it's what you said you wanted," replies Engineer Joe. "It's not right. I need something else." We've all encountered this classic users-don't-know-what-they-want scenario. The fact that software professionals continue to have this same experience over and over again suggests that we're overlooking the real reasons for the user/engineer disconnect. This presentation contrasts the different uses of the term "requirements" as it explores the possible solutions to improving understanding between business people and technical people.
Robin Goldsmith, GoPro Management, Inc.
Get Real! Creating Realistic, Actionable Project Schedules

The preparation of a realistic, practical project schedule is an essential management function for obtaining stakeholder commitment, setting expectations, and communicating within the team and organization what is achievable. Doing this preparation well is another challenge-one that must be conquered. Rex Black helps participants see the bigger project scheduling picture by focusing on issues such as constituent tasks, the underlying dependencies between them, and the risks attached to the completion of those tasks.
Rex Black, Rex Black Consulting Services, Inc.
Learning to Test Wirelessly

Wireless testing is closely related to Web testing, but they are not twins. While wired Web access has settled on a handful of platforms with a few dominant operating systems, the wireless world is still a riot of platforms with a small number of operating systems and a myriad of browsers. There's also no way to test a wireless tool directly the way you can a Web site, because the tools rely primarily on emulators. Geraldine Conley talks about these and other surprising experiences in the wireless testing arena. She also covers the testing processes most affected by wireless technology: document reviews, the change control board, and configuration management.
Geraldine Conley, Golden-Gate Technologies, Inc.

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