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A Measured Response

An infinite number of metrics can be applied to various aspects of software development. In fifteen years of managing software development, Mike Cohn has found a handful of metrics that really help him do his job--and keep him cool and confident when the heat is on. Here, he describes product stabilization metrics, programmer quality metrics, customer satisfaction metrics, and complexity metrics.

Mike Cohn's picture Mike Cohn
Value without Numbers

Justifying the role of testing and measuring the value of testers' performance are problems that many of us struggle with. James Bach offers some things he finds helpful when he has to give a quantitative answer to the question, "What is your group saving the company?"

James Bach's picture James Bach
The Art of Influence

Abby is a tester who can't seem to make herself heard. She feels invisible in design meetings, and feels like she lacks credibility with the developers on the team. But she learns a few simple changes in her communication approach that improve her chances of being listened to. Elisabeth Hendrickson talks about how testers can learn the art of influence.

Elisabeth Hendrickson's picture Elisabeth Hendrickson
A Look at the Build Tool Ant

Tool selection is an important choice in the development process. For any project that relies heavily on Java technology, Ant is a valuable tool for the build process. It is portable, packed with features, and is open source. Moreover, since it is easily extensible, a growing number of additional tasks are available on the Internet.

Greg Kubaczkowski
All Hands on Deck

The challenge: With one week to go before release, the product still needs to be put through its paces. The test team: A few developers, a network engineer, a receptionist, an office manager, and a CTO. In this real-life story, Geordie Keitt explains how one dot-com employed some nontraditional testers to uncover the bugs in their new system.

Geordie Keitt
Tracking Wild Pointers

Tracking down wild pointer bugs is not easy; the wacky symptoms that result are inconsistent and confusing. Pointers are arguably the most difficult class of bugs to handle. Ibrahim El-Far and Herbert Thompson give some examples of tracking down wild pointers and tips on how to tame them.

Ibrahim K. El-Far
Hung Nguyen on Testing Web Applications

Here is a list of sources on Web testing, with descriptions, that Hung Nguyen has collected over the years. While most of these resources are on the Internet in the form of useful links and articles, some are training courses and books that Mr. Nguyen finds helpful.

Hung Nguyen
A Defining Moment

People use the word "accountable" a lot lately. But what do they mean? Sometimes "You're accountable" really means "You're to blame for this!" Technical Editor Esther Derby takes a look at what's often the coded meaning behind the word "accountable."

Esther Derby's picture Esther Derby
A Blueprint for Success: Implementing an Architectural Review Process

The most costly product defects are often a problem of software architecture. Testing your architecture is a crucial, but often overlooked, step in product development. Learn how to create apply a Systems Architecture Review Board for your own architectural review process.

Daniel Starr
Mission Made Possible: Harnessing Tools and Procedures to Test a Complex, Distributed System

Automating unit, component, and integration testing can sometimes seem like an impossible mission. Read how one team of programmers combined the right tools and processes to make their test mission not just possible, but successful.

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