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What You Don't Know May Help You

Some testers take it upon themselves to learn as much as possible about the inner workings of the system under test. This type of "gray box" testing is valuable, and most testers have the technical wherewithal to grasp much of what's going on behind the scenes. But it's important to recognize that sometimes "ignorance is strength" when it comes to finding problems that users will encounter.

Bret Pettichord
Testing Strategy for a Web Site

The Quality Management System (QMS) aims at automating the Quality Processes in a Software Industry. The system is built having Adaptive Quality System (AQS) as its reference.

TechWell Contributor
White Paper: Test Case Point Analysis

This is a white paper on Test Case Point (TCP) Analysis, which basically deals with the estimation of the effort needed for testing projects. The purpose of this article is to provide an introduction to TCP Analysis and its application in non-traditional computing situations. This approach is technology independent and supports the need for estimating, project management and measuring quality.

Nirav Patel
Managing Concurrent Software Releases in Management and Test

Customers are requiring frequent and feature-rich releases of software products to support Lucent Hardware. The fundamental problem is that the time required to develop and test features often exceeds the release interval. One option to meet the needs of our customers is to use concurrent development and testing; however, the use of concurrent development has several potential pitfalls. The primary problems associated with concurrent development are: 1) How to isolate the long lead features from the features that fit within a development cycle, 2) How to manage the propagation of bugs fixed between releases that are in the field and releases that are still being developed, and 3) Developers must be trained to work in the concurrent paradigm. This paper describes a unique approach, using existing Configuration Management tools, to managing the development load lines in support of concurrent Fixed Interval Feature Delivery (FIFD). Software load line management is the infrastructure and p

David Shinberg
Measurement in the CMM

A recent question in the Quality Engineering-Metrics message board (on asked about measurement at the different levels in the Software Capability Maturity Model. This article begins a series that will highlight the measurement requirements at each of the CMM Levels, starting with Level 2. Measurement in the CMM is often misunderstood when people focus only on the "Measurements and Analysis" sections of the model. This article offers an in-depth explanation of the CMM.

Ed Weller
Using Statistics to Evaluate Processes

It is often necessary or advantageous to examine differences between processes (or technologies), for the purpose of making business decisions. Statistical thinking is needed to evaluate the impact of process of other changes on organizational performance. In statistical thinking, past experience is summarized or generalized. Statistical thinking allows us to make predictions and reach conclusions.

Paul Below
A Tester’s Tips for Dealing with Developers

Is the tester doing a good job or a bad job when she proves that the program is full of bugs? It’s a bad job from some developers’ points of view. Ridiculous as it seems, there are project managers blaming testers for the late shipment of a product and developers complaining (often jokingly) that “the testers are too tough on the program.” Obviously, there is more to successful testing than bug counts. Here are some tips about how testers can build successful relationships with developers.

Yogita Sahoo
e-Talk Radio: Paulk, Mark, 28 November 2000

Ms. Dekkers and Mr. Paulk discuss the history of standardized, high maturity processes in the field of software development.

Carol Dekkers
e-Talk Radio: Derby, Esther, 4 January 2001

Ms. Dekkers and Ms. Derby talk about various management issues (e.g., promotions based on technical skills instead of people management skills, and the importance of interpersonal skills training for managers) and modeling organizational change.

Esther Derby
A Child's-Eye View of Software Testing

You've had to explain and justify your job to Management, to Human Resources, and to everyone at your high school reunion. But now comes the ultimate test: Your child's assignment for the next show-and-tell is to describe what her mom or dad does for a living. You scramble for an easy way to explain—maybe for the first time—what you do at the office, but your software testing reference books just don't have enough pictures of cute animals to really do the trick. This book might be just what you're looking for.

Alyn Wambeke


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