What Your QA Program Is Missing

Dawn Haynes, PerfTestPlus, Inc.

Many software development organizations have a Quality Assurance (QA) component. Often, QA is just an impressive name for "we do some testing before rolling out our product." True QA encompasses an integrated process that guides software development from inception to delivery using approaches such as CMMI®, Six Sigma, and ISO. The software testing that occurs near the end of a software development process is a separate, standalone activity that assesses "fitness for use" before delivery. Dawn Haynes explains the differences between quality measures and software requirements with an interactive exercise. She discusses ways for you to evaluate and measure progress toward quality goals during development and explores ways to build management support and develop a skilled QA team. So, if you're not implementing a truly formal QA program, come see what you are missing.

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