Using a Test Lab Effectively

Howie Dow, Compaq Computer Corporation

"Outsourcing" testing-or use of external test labs to perform some or all of a testing effort-is becoming common within the software industry. Using a test lab has advantages as well as disadvantages. Advantages might include objectivity, expertise, specialization, and time to market. Some disadvantages may involve lack of familiarity with the software, geographic distance, and simply lack of control. Explore some of the technical issues that need to be examined to help you use a test lab effectively. Learn how to document your results, and discover the keys for success as well as the ingredients for failure.

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