Test Management in Turbulent Times

Lauri MacKinnon, Phase Forward Inc and Eric Patel, VeriTest Inc/Lionbridge Technologies

In uncertain circumstances, the challenges facing test managers are numerous and, at times, daunting. Layoffs, reorganizations, restricted resources, and job concerns can contribute to the disruption of the status quo at any given time. So what's a test manager to do? This presentation identifies test management issues and describes tips and techniques on how to better manage yourself and others. It suggests some ways to adjust your management style to have a more effective impact on your staff and guide you all through the difficulties that may arise.

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