How to Break Out of the Same Old Routine with Retrospectives

Randy Slade, Kaiser Permanente Information Technology

How many times have you finished testing on a release and said "Boy, I never want to go through one like that again." Or have you ever had a project canceled and said "If only I would have known at the beginning, what I know now, I would have done things a lot differently." Or when you finished testing on release one, said “next time I want to do it differently,” then said the same thing on releases two, three, and four? If any of these thoughts resonate with you, then I think you will be interested in the Lessons Learned process. Lessons Learned is a powerful post-mortem process that can be used at the end of a project, phase, or deliverable to evaluate how things went, and what could be improved.

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