Gamification in Assurance: The Future of QA and Testing Workspace

Kannan Subramaniam, Comcast, and Prasad MK, TCS

Quality Assurance and Testing is an interesting and challenging profession. As custodians of the business, we are responsible for assuring both the business and the end customer experience. Even though some testing activities have become mundane and repetitive, testing professionals cannot sit back and relax. We can ensure testing and assurance remain interesting with Gamification in Assurance, which helps re-imagine the process, tools, and methodologies in the QA & Testing workspace, keeping it interesting and energizing. This self-learning environment helps motivate QA & Testing professionals and keep them focused, thereby yielding productivity and testing efficiencies which benefit the overall organization.

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