Equilibrium in Managing Outsourced Testing
[presentation]
Summary:
Even organizations with internal QA departments often have to rely on outsourced testing resources for some jobs. The first time you do this, you may make a lot of mistakes as well as learn a great deal. Jeff Jewell relates the lessons learned from his company's first experience in managing a project with contract testers. Learn what you can do to get the most from external testers and ensure that the quality of the product meets your internal expectations.
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