The traditional configuration management database (CMDB) is big, complex, difficult to grow and change, and very expensive. Compiling data through data-driven synthesis gives IT organizations a better and more cost-effective method of providing the capabilities of a CMDB. This article explains data-driven synthesis, how it is used to generate CMDBs, and its measurable benefits.
In his CM: The Next Generation Series, Joe Farah examines the following three steps that deal with process: defining the process, automating the process, and improving process quality. When a process is automated, problems can be repeated and are much easier to diagnose and correct. As the problems are corrected, we attain higher quality.