communications

Articles

Positive Psychology Can Help Your Organization How Positive Psychology Can Help Your Organization

Positive psychology is providing a new focus on effective ways to ensure that teams exhibit the right behaviors in a group or organizational setting. Closely related to many agile and lean concepts, these emerging practices are helping teams to improve communication, collaborate, and emerge as highly effective groups. Leslie Sachs explains what positive psychology is all about and how to start using these practices in your organization.

Leslie  Sachs's picture Leslie Sachs
Configuration Flags Configuration Flags: A Love Story

By implementing configuration flags as part of the initial stages of development, engineers imbue all new features with the capability to leverage system-level strategies, such as multivariate testing, beta testing, and “emergency toggles.” In this article, Noah Sussman describes some battle-tested strategies to implement and leverage configuration flags in production.

Noah Sussman's picture Noah Sussman
How to Deal With Overly Agreeable People How to Deal With Overly Agreeable People

Dealing with overly agreeable people can be fraught with obstacles quite different than those usually associated with the stereotypical stubborn geek who seems unable to bend or compromise. This article will help you understand and deal with the unexpectedly challenging aspects that you may experience interacting with some agreeable people.

Leslie  Sachs's picture Leslie Sachs
 Paranoia in the Workplace How to Deal with Paranoia in the Workplace

One of the most difficult personality types to deal with is the person who always seems mistrustful of others. Sometimes, this lack of trust is justified, but sometimes it is really a manifestation of some dysfunctional personality issue. This article will help you understand this situation and suggest a few ways you can deal with difficult personality types like the paranoid person.

Leslie  Sachs's picture Leslie Sachs
DevOps and Dealing with Team Members How DevOps Can Help You Deal with Overly Aggressive Team Members

Leslie Sachs explains what to do when members of your team exhibit overly aggressive or downright combative behaviors. Because you’re unlikely to change your colleagues' modus operandi, it is wise to instead consider how your DevOps effort can benefit from taking into account some typical behaviors of people with Type A or Type B personalities.

Leslie  Sachs's picture Leslie Sachs
Software professional and Open Space facilitator Steven Doc List Listen to What You're Saying!: An Interview with Steven "Doc" List

Steven "Doc" List and Noel Wurst sit down for what starts as a standard interview about communication skills but quickly evolves into a fascinating conversation that reveals a lot about what we're saying—and what we should be saying. You may be surprised at just how much you have to learn.

Noel Wurst's picture Noel Wurst
Combating Learned Complacency to Reduce Systems Glitches Combating Learned Complacency to Reduce Systems Glitches

Leslie Sachs writes on how employees in many companies have essentially learned to no longer raise their concerns because there is no one willing to listen, and—even worse—they may have suffered consequences in the past for being the bearer of bad tidings. Leslie refers to this phenomenon as learned complacency.

Leslie  Sachs's picture Leslie Sachs
Making Best Practices a Reality Making Best Practices a Reality

Almost any description of a job involving software configuration management—or more generally, application lifecycle management—will include the words “best practices.” Kareen Kircher writes on how to make best practices a reality for your work. The five ingredients to making successful changes happen are relationship, timing, automation, pertinent documentation, and refining.

Kareen Kircher's picture Kareen Kircher
Don’t Bury the Survivors: The Value of Clear Communication

Whether you’re discussing software defects with your test team, analyzing requirements with your BA, or programming in your favorite new language, communication is essential. Lanette Creamer has some tips to help you communicate clearly with any audience.

Lanette  Creamer's picture Lanette Creamer
Improving QA-Development Communication: An Interview with Amit Chopra

In this Sticky ToolLook interview, Microsoft senior program manager Amit Chopra takes a look at some of the common communication breakdowns between QA and development teams and offers suggestions for avoiding or repairing those situations.

Joey McAllister's picture Joey McAllister

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