Conference Presentations

Making Distributed Testing Teams Work

Working with distributed testing teams can cause extreme frustration, slower releases, and even outright project failures. However, it doesn't have to be that way. Although distributed teams can help you bring great value to your customers, you'll need a new approach and different mindset to help the team work effectively. Jim Holmes walks you through critical aspects of distributed teams, including forming the team, finding tools for communication, smoothing workflow, and dealing with conflict. Together with Jim and other participants, discuss how a test team's regular tasks can be split across the continent or the globe. Discover practical tips for communication methods (hint: email is always your last resort), finding tools that help foster good communication, and figuring out how to leverage time zones.

Jim Holmes, Telerik
One QA Team's Journey from No Process to Continuous Feedback and Improvement

You'll learn a lot at STAREAST but do you know how you are going to systematically incorporate your new ideas into actions that will work back at the shop? Can you identify and evaluate the current state of your test process today? Do you really know if testing will be finished on time and within budget or is it just a best guess? Jan Fish shares the four year trek she and her team took through a maze of process improvement efforts that eventually elevated their testing organization to a controlled model with continuous improvement and feedback loops built-in to the process. Now, they can implement a change in test practices and easily measure its effects-good, bad, or indifferent. Although their focus was not on process improvement for its own sake, their efforts led to robust testing practices that are appraised to satisfy CMMI® Level 5.

Jan Fish, Quality Metric
Collaborative Web-based Testing for Product and Software Development

How to establish instantaneous traceability with Requirements and Development Artifacts. How to automatically process and identify unit test methods and promote as "First Class Citizens". How to perform any test. Test any product. Test on any device. Anywhere.

David Merrill, Polarion
STAREAST 2012 Keynote: Bridging the Gap: Leading Change in a Community of Testers

When Keith Klain took over Barclays Capital Global Test Center, he found an organization focused entirely on managing projects, managing processes, and managing stakeholders—the last most unsuccessfully.

Keith Klain, Barclays Capital Global Test Center
STAREAST 2012 Keynote: Evaluating Testing: The Qualitative Way

Testers and managers have wrestled with the problem of evaluating software products and testing efforts, often using approaches derived from manufacturing, construction, and physical sciences. These approaches have been partially successful because software products aren't physical products.

Michael Bolton, DevelopSense Inc.
STAREAST 2012 Keynote: Lightning Strikes the Keynotes

Lightning Talks are a very popular part of many STAR conferences. Lightning Talk sessions consist of a series of five-minute talks by different speakers within one presentation period and are the opportunity to deliver their single biggest bang-for-the-buck idea in a rapid-fire presentation.

Lee Copeland, Software Quality Engineering
STAREAST 2012 Keynote: Testing Trends: Cloud, Virtualization, and Mobility

Almost daily, we see reports of software failures that harm enterprises and impact the brand, putting testing organizations and their efforts in the spotlight. Fortunately, testers are now in one of the most exciting times in the software industry’s history!

Theresa Lanowitz, voke, inc.
STAREAST 2012 Keynote: What Managers Think They Know about Test Automation—But Don’t

Managers play a critical role in the success or failure of test automation. Although most testers and some test managers have a realistic view of what automation can and cannot do, many senior managers have firm ideas about automation that are misguided—or downright wrong.

Dorothy Graham, Independent Test Consultant
Oracle's Approach to Application and Infrastructure Testing: Strategies and Best Practices

Learn from our application testing experiences. We've integrated these lessons into our own Application Quality Management solutions. These solutions support a new, time-saving and risk-averse approach to testing Oracle application and infrastructure.

Mughees Minhas, Oracle
Managing Intrateam Dysfunction

Inspired by her years of consulting with large and small test teams, Dawn Haynes shares her observations of the most common and troublesome dysfunctions within software project teams-absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Often team members and managers are so heads-down in the day-to-day tasks that they aren’t even aware of their problems. Without an understanding of the dysfunctions and their root causes, improvement is a non-starter. Dawn provides a roadmap to identify the dysfunctions in any team and maps those issues to a set of recommendations for remediation. Using real project scenarios as examples, Dawn highlights debilitating dynamics-and solutions in context-among software project managers, development teams, and internal/external QA/test teams.

Dawn Haynes, PerfTestPlus, Inc.


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