Conference Presentations

The Test Manager’s Role in Agile: Balancing the Old and the New
Slideshow

What do test managers do? In traditional organizations, they assign people to projects, oversee the testers’ progress, provide feedback, and perhaps offer coaching to people who want it. Test managers are the go-to people when you don't know how to do something—not because they know...

Mary Thorn, ChannelAdvisor
Speak Like a Test Manager
Slideshow

Ever feel like your manager, development manager, product manager, product owner, or (you fill in the blank) is not listening to you or your team? Are you struggling to make an impact with your messages? Are you “pushing a wet rope uphill” in championing product quality? Are you talking...

Mike Sowers, Software Quality Engineering
The Power of an Individual Tester: The HealthCare.gov Experience
Slideshow

Like millions of other Americans, Ben Simo visited HealthCare.gov in search of health insurance and found a frustratingly buggy website that was failing to fulfill its purpose―to educate people on the new health insurance law and help them purchase health insurance. After failing to create...

Ben Simo, eBay, Inc.
Exposing Test Management Myths
Slideshow

We’ve all heard test management myths such as: “Utilize everyone, all the time”, “Don’t let people come to you without solutions to problems,” “Training time is useless,” and my...

Johanna Rothman, Rothman Consulting Group, Inc.
Test Design Techniques in Exploratory Testing
Slideshow

Not all testers are lucky enough to get a good foundation for their testing—detailed requirements and system specifications. That, combined with the harsh reality of not having...

Gitte Ottosen, Sogeti Denmark
STAREAST 2013 Keynote: Asking the Right Questions? What Journalism Can Teach Testers
Video

As testing disciplines continues to evolve—and the demands on testers increase—we need to look for new paradigms to guide our work. Thomas McCoy believes the profession of journalism has much to offer in helping us ask the right kinds of questions, be heard, and deliver bad news effectively.

Thomas McCoy, Australian Department of Families
STAREAST 2013: Finding the Real Value in Load Testing
Video

Organizations spend countless hours in load testing exercises with the intent of finding and fixing system bottlenecks to improve overall performance.  But how much time is spent in the process of preparing and executing the test versus finding and fixing real issues.

Duane Dorch, Compuware
Five Pains of a Test Manager and How to Overcome Them
Video

Nowadays testing software and hardware is indispensable for companies. Companies often use software tools to support their QA activities. These tools should support test managers and not constrain them, allowing them to organize their work in the best way for their organization.

Regg Struyk, Polarion
STARCANADA 2013 Keynote: Testing Lessons from Hockey (The World’s Greatest Sport)
Video

Over the years, Rob Sabourin has drawn important testing lessons from diverse sources including the great detectives, the Simpsons, Hollywood movies, comic book superheroes, and the hospital delivery room. Now Rob scores big with breakaway testing ideas from hockey, Canada’s national sport.

Rob Sabourin, AmiBug.com
STAREAST 2013: Maybe We Don’t Have to Test It
Slideshow

Testers are taught they are responsible for all testing. Some even say “It’s not tested until I run the product myself.” Eric Jacobson believes this old school way of thinking can hurt a tester’s reputation and—even worse—may threaten the team’s success. Learning to recognize...

Eric Jacobson, Turner Broadcasting

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