When you approach a process problem in the way your workgroup functions, you're implementing an organizational change. Organizations are systems of complex interrelationships. Explicit models can help you make strategic changes.
Are your co-workers in the dark when it comes to understanding how testing works? James Bach provides good responses to common questions, including nine basic principles of good hallway explanations. Learn how to give a programmer or manager a more accurate view of your job.
What does it take to support excellence in your software organization? Taking advantage of basic project frameworks and status reporting systems can empower you to effect organizational change from any level. Here's how to make it happen.
More than 1,800 industry professionals responded to the third annual STQE/StickyMinds salary poll. The results suggest that, although it has been an unsettling year, the picture doesn't look all that bad for software QA professionals.
A light and effective process with a service-oriented philosophy is key to meeting your organization's needs. Here are eight simple steps for creating a software engineering team that will turn customers into fans.
The world may be getting smaller, but managing far-flung workgroups can still be a big challenge. Here are some common barriers to coordinating distributed teams, and some guidelines for making the most out of limited face time.
The chances of getting use from your ISO 9000 certification are greatly enhanced by a registration effort that reflects the real goals and operating principles of your organization. Here are some lessons on how to tailor your effort.
Timely and accurate information is often your only silver bullet against interminable and doomed projects. Learn how to deliver bad news in such a way that Senior Management hears it and acts promptly.