Conference Presentations

Creating the Right Environment for Mobile Applications Testing

Is your organization releasing applications that target multiple mobile devices, platforms, or browsers? If so, you have faced-or soon will face-the challenge of choosing and setting up a test environment for these devices and platforms. Nat Couture shows how to develop a cost-effective application test environment to mitigate the risks associated with deploying mobile applications. He shares his latest research on mobile devices, mobile platforms, and mobile browser usage, and explains in detail what you need to consider when choosing a test environment. Learn how to select a winning combination of device-specific simulation, platform-specific simulation, and browser-specific simulation-coupled with tests on the actual devices. Build a mobile device testing program that reduces cost, increases coverage, and helps achieve the level of confidence you need to release mobile applications into production.

Nat Couture, Professional Quality Assurance Ltd.
Virtualizing Overutilized Systems to Eliminate Testing Constraints

Organizations currently are using virtualization in the test lab to eliminate underutilized systems such as physical computers and software. So why not virtualize the costly, overutilized, or completely unavailable elements of the software architecture that have serious access and data issues for testing? These elements required for realistic end-to-end testing-mainframe computers, production systems of record, and computing services hosted by other companies-are often difficult or expensive to access for testing. Rajeev Gupta explains how virtualizing these overutilized systems can make the constraints of capacity, test data, and availability for testing a distant memory. Discover how service virtualization, employed as an adjunct to hardware lab virtualization, eliminates the bottlenecks and data management efforts that stymie many test and development teams.

Ken Ahrens, iTKO
How Does Software Development Fit in with ITIL's Configuration Management Database?

How does software development fit with your ITIL CMDB? ITIL® has long been recognized as the de facto industry standard for IT service management and the adoption of ITIL has been growing rapidly across the world. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Change management and configuration management are core practices at the heart of ITIL and ISO/IEC 20000, the auditing standard that is aligned with ITIL.

Bringing Business Value to IT Governance

For some organizations, IT governance is just another set of standards that is stated yet with few (or no) compliance expectations, little actual verification occurring, few or no metrics to indicate compliance, and even less use of the results by senior management to run their organization. Without support for standards, including practices, policy, verification, metrics and management’s commitment to use the results to manage the organization, IT governance, like any other standard, will only be perceived as yet another item that has little management support and is lacking value in the organization.

Mario  Moreira's picture Mario Moreira
Transparency improves Governance

The article discusses IT governance and compliance, which tends to suggest more formal and rigorous processes. The authors explore how you can agile practices with in the framework of governance and compliance rules and regulations.

Automated Software Audits for Assessing Product Readiness

Rather than continually adding more testing, whether manual or automated, how can you assess the readiness of a software product or application for release? By extracting and analyzing the wealth of information available from existing data sources-software metrics, measures of code volatility, and historical data-you can significantly improve release decisions and overall software quality. Susan Kunz shares her experiences using these measures to decide when and when not, to release software. Susan describes how to derive quality index measures for risk, maintainability, and architectural integrity through the use of automated static and dynamic code analyses. Find out how to direct limited testing resources to error-prone code and code that really matters in a system under test. Take back new tools to make your test efforts more efficient.

  • How to apply adaptive analysis to evaluate software quality
Susan Kunz, Solidware Technologies, Inc.
What do Enterprise Architecture principles require of Configuration Management?

Although we usually think of configuration management in the context of a software development project, CM also exists in the context of an enterprise. I wondered if taking the twenty principles used for an enterprise architecture framework, we could see just how well configuration management stands up to supporting these general architectural principles in an enterprise context.

Charles Edwards
Estimation IT Software Development The Estimation Fallacy in IT Software Development

Despite the fact that iterative approaches to software development are increasingly used, most of the people paying for IT software developmet have an expectation that we should be able to tell them—before coding starts—"what's it going to do, what's it going to cost, and when's it going to be ready?" This article exlains why that's an unattainable expectation and corrects the misleading "product-lifecycle-model" for estimating.

Bill Walton
Tuning Application Performance in Production

Even applications that have gone through rigorous testing in QA tend to have serious performance problems in production. Nearly every CIO or production manager has horror stories of applications that went live and failed. Yet with so much on the line, why are we in a constant firefighting mode? When confronted with new problems, we have to start with the basics and ask, "Is the problem in the application or in the infrastructure? How can I narrow it down fast?" Production tuning takes your good QA practices to the next level, and helps you get out of firefighting mode.

David Gehringer, Mercury Interactive
Using Metrics to Govern Outsourced Applications

Outsourcing arrangements are established on the basis of a contractual partnership, with both parties having a vested interest in the success of the relationship. Success can be viewed differently by the outsourcing provider and customer, however, making the use of objective, quantifying service level metrics instrumental to the success of the contract. Learn how to properly identify and develop service level metrics required to support both business and technical deliverables.

Eric Buel, Eric Buel and Associates, Inc.

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