Development teams often are unaware of the commercial impacts of the software improvements they deliver. Often, the prioritization of work is done based on technical, rather than commercial, considerations. Based on a real-world example, this story explores the commercial benefits enabled by delivering in short release cycles and prioritizing according to bottom-line benefits.
Allowing an individual to hold a project hostage to his knowledge and expertise is bad for the project and for the team. Fiona Charles describes one captive project and shows how it could have been remedied.
Ben has to make a presentation at the next all-hands meeting. It'll be his very first presentation, and just thinking about it has sent him into a panic. Fortunately, he has the support of an experienced speaker and coach who offers advice and encouragement to help him become a proficient, panic-free presenter.
There is much more to empowering your team than simply stating "You're empowered." Consider the three Ws of empowerment: "what," "when," and "why" when creating boundaries that define which decisions are the team's and which need management approval.
Many technology workers are drawn to the industry from seemingly unrelated professions. Don't underestimate the importance of a liberal arts education and general life experiences to the technology field. These workers can bring a lot of value and wisdom to your team.
Opening an offshore office can be a tricky situation. Learn how to spread corporate values and processes to your new team members by working together instead of forcing them to adopt your way of thinking.
You can't get your manager to give you what you want if he won't listen to you. Naomi suggests some strategies-including being methodical, gathering data, properly timing your requests, and practicing what you plan to say-that can help you make your case to the powers that be.
Defining the work that belongs in your group and the work that doesn't belong can be challenging. A strong mission statement can help you defend your stance on what work you will and will not do, while ensuring you still provide the work your organization values.
A good working relationship with your human resources department can help you simplify your recruitment process. Learn to work together to find the candidates who are best suited for the position rather than relying on the "skill-list shotgun."