change management Questions

By anilkumar_k - June 7, 20121 Answer

We are using TeamTrack as our defect tracking tool. And we are Admin's for TeamTrack. But recently TeamTrack is often coming down or locked somehow.

Can you please let us know where to check the logs ? We actually want to know what may be the reason for down/lock/hang.

Whenever it goes down, we bounce the IIS server. But recently it is hanging up several times in a day. Can you please suggest wherr to check and what may be the reason for hanging?

Thnx in advance.

Regards,
Anilkumar

We have almost 14000 TT users, and we are finding hard to find invalid email address.

Do we have any script to get all the invalid email address?

I am new to the teamtrack and do not have basic knowledge on TT.

I have been asked to create a script which wil send notification mail to all the internal/external users via Outlook for outages, maintenance, etc…

Please help me.. waiting for the response

One of our requirement was to add requested release date of a application in Teamtrack. For example, suppose a appliction "ABC", now i would like to add a release date "04/04/2012."

We have a procees to login to the remote server and select the application name and add the release date.

Now my question is can we add the release date in Database directly. If Yes in which all tables and which column we need to add?

Thanks in advance !!!

We are moving from Xpediter to Debug tool. I need to update the corresponding processors with debug options.

1. Could someone help me with Dndevor & Debug tool compiler for COBOL version 3 and version 2

2. How to differentiate the versions in the processor in endevor.

3. Sample processor code of a cobol3/cobol2 with debug tool.

Regards,
Dinakar

By choudary_ss - April 2, 20121 Answer

One of our requirement was to add requested release date of a application in Teamtrack.

For example suppose a appliction "ABC", now i would like to add a release date "04/04/2012".

We have a procees to login to the remote server and select the application name and add the release date

Now my question is can we add the release date in Database directly. If Yes in which all tables and which column we need to add?

Thanks in advance !!!

New to TeamScript, I am trying to set a Binary field (SEND_TO_DOCUMENTUM)to Yes or No based on a single selection of YES.

I wrote the script below, but keep getting an SYNTAX error -- ERR #25 for the SetFieldValue lines.

The DBNAME of the field is SEND_TO_DOCUMENTUM.

Does someone know what I need to do to remove the errors from the script below?

Option Explicit
Dim CurrentRecord, bRetVal, strSystem
If Ext.ShellHasProp("Item") Then
Set CurrentRecord = Shell.Item
bRetVal = CurrentRecord.GetFieldValue("POST_TO_DOC",strSystem)
If strSystem = "YES" Then
CurrentRecord.SetFieldValue("SEND_TO_DOCUMENTUM","Yes")
Else
CurrentRecord.SetFieldValue("SEND_TO_DOCUMENTUM","No")
End If
End If

By olive - November 15, 20113 Answers

Hello, I got stuck in a make file which I doubt I didn't use vpath correctly. I came across your article here and I can figure that you are knowledgable about this. Is it possible you do me a favor?
I have a simple make file like this:

vpath %.c ${WPCP}:${CPCP}
vpath %.pc ${WPGM}:${CPGM}
vpath %.o $(WOBJ):$(COBJ)

PCCFLAGS = maxopencursors=30 \
sqlcheck=semantics \
userid=$(USERID) \
code=ansi_c mode=oracle ltype=none \
include=$(WINC) include=$(CINC) \
include=$(ORACLE_HOME_DTB)/rdbms/public \
$(DEBUGPL)

foo.c: foo.pc
proc $(PCCFLAGS) oname=${WPCP}/$*.c iname=$<;\

CFLAG = $(DBG) $(DEBUG) \
$(ICIS_CC_OPT) \
-I $(WINC) -I $(CINC) \
-I$(ORACLE_HOME_DTB)/rdbms/demo \
-I$(ORACLE_HOME_DTB)/rdbms/public \
-I$(ORACLE_HOME_DTB)/precomp/public \
$(C64BIT:64=-q64)
foo.o: foo.c
$(CC) $(CFLAG) -fPIC -c $< -o ${WOBJ}/$*.o

If I make foo.c, then make foo.o (in two separate steps), it works fine.

But if I directly make foo.o, it says foo.c not found after foo.c is actually generated.

And, if I am in the directory where .c should be, then, make foo.o also works. But if I am not in that directory, then cc complains that foo.c doesn't exist if I directly make foo.o. So it seems cc cannot search foo.c in vpath?

Thank you in advance.

Just upgraded to Endevor 14. Have Endevor interfaced with RACF with appropriate values in the Name Equates table.

This item relates to the Primary Options Menu and Quick Edit. Name Equates table is coded as below:

L1=standard value=ABCD
L2=Environment
L3=PMENU
L4=PMENU Items

So RACF rule that is called for PMENU selections is: ABCD.Environment.PMENU.PMENU-Items

With the upgrade to Endevor 14, when a user uses Quick Edit, the RACF rule searched for is:

ABCD.$.PMENU.PMENU-Items

Can't find any Endevor doc on the $ character being inserted instead of the Environment value as specified in the Name Equates table....

Anyone experience this? Any insight?

Thanks....

I just joined an organization where they didn't use CRs to track changes to baselined requirements. One of the developers asked if they could use 1 CR for multiple changes.

Originally, I told him 1 CR could contain multiple changes as long as they relate to one configuration item. I'm starting to rethink and may have them create 1 CR for each change.

Is the first option OK or should I make them create multiple CRs per modification?

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