Navigating Conflict

[magazine]
A Guide to Fostering High-performing Agile Teams
Volume-Issue: 
2009-03
Article Summary: 

On good agile teams, conflict is frequent and viewed as normal. On great agile teams, conflict is constant and welcome as a catapult to high performance. What can we do to help teams chart their course through conflict so that it turns into a constructive force for greatness?