Summary:The new millennium is in the midst of explosive change, witnessing intense competition among the domestic as well as the international players. Little wonder then, that knowledge management is fast emerging as a core strategy, that organizations worldwide are adapting to manage and leverage organizational knowledge for sustainable business advantage. In this world of rapid change, we have to create new knowledge and ideas constantly, by looking at what we know, and applying it to what we do not yet know.
The organizations that are driven by knowledge are the ones that will succeed. The combination of global reach and speed compels organizations to ask themselves, "What do we know, who knows it, what do we not know that we should know?"
This paper describes, in a nutshell, that organizations can attain maturity in KM only through healthy coexistence of technology, processes, and people.