IDC IT Service Management and ITIL Forum
FRAMINGHAM, Mass.--IDC today announced plans for the inaugural IDC IT Service Management
and ITIL Forum taking place December 5, 2007 at the New York
Marriott Financial Center in New York City.
Today's IT organizations are facing more scrutiny than ever to show
agility, ensure security, reduce operational costs, and align with the
overall business strategy. IT process standards are emerging within
enterprises as a key solution for overcoming these challenges, with ITIL
being a proven leader for success.
This Forum will bring together senior IT executives to learn practical
tools for implementing an IT process framework to organize operational
and development processes to reduce costs and build cross-group
collaboration. Using first hand experiences from industry experts, IDC
analysts and end-user case studies, attendees will address the strategic
business value that IT brings to the organization and how to deliver
high quality IT service through the use of ITIL.
In addressing the Forum theme, Strategies for Mastering v2 and
Transitioning to v3, speakers will explore key topics including:
"Recent Trends and Directions for ITIL Adoption," "Strategies for
Implementing Effective Change Management and Governance," "The Role of
System Management Software," "Tools for Measuring ROI and Determining
the Value of ITIL," "Understanding the Opportunities and Challenges of
ITIL v3," and "Leveraging Use of Cobit, Six Sigma, or ISO 2000."
The outstanding speaker line-up includes senior executives from Axios
Systems, The Bank of New York Mellon Co., Hospital Corporation of
America, IBM, IDC, Motorola, State Street and Toyota Financial Services.
Sponsors and Partners of the IDC IT Service Management and ITIL Forum
include: IBM, Axios Systems, EMC Corporation, Building Operating
Management Magazine, Computer Technology Review, Data
Center Journal, Data Center Knowledge, and NetworkWorld.
For more information or to register for the conference, please visit IDC’s
website http://www.idc.com/itilforum07.
Complimentary press passes are available for qualified journalists. To
request a press pass, please contact Lisa O’Brien
at 508-988-7557 or lobrien@idc.com.
About IDC
IDC is the premier global provider of market intelligence, advisory
services, and events for the information technology, telecommunications,
and consumer technology markets. IDC helps IT professionals, business
executives, and the investment community make fact-based decisions on
technology purchases and business strategy. Over 850 IDC analysts in 50
countries provide global, regional, and local expertise on technology
and industry opportunities and trends. For more than 42 years, IDC has
provided strategic insights to help our clients achieve their key
business objectives. IDC is a subsidiary of IDG, the world's leading
technology media, research, and events company. You can learn more about
IDC by visiting www.idc.com.
All product and company names may be trademarks or registered trademarks
of their respective holders.
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