Medifast Deploys Zenoss Hardware Appliance in One Day and Realizes ROI in 30 Days
ANNAPOLIS, MD-- Zenoss Inc., a leading commercial open source IT management company, today announced that Medifast, a top company in the health and diet products industry, has deployed Zenoss Hardware Appliance to monitor its growing IT infrastructure and e-commerce application. The selection of Zenoss Hardware Appliance enabled Medifast to quickly deploy sophisticated IT management solution and helped align company IT with business objectives.
Medifast is a NY Stock Exchange listed company with $80 million in
revenues, with a large percentage of income generated from online sales.
Customers of Medifast use its website to shop for products from a variety
of categories that include shakes, bars, puddings, snacks and soups.
After going public, Medifast experienced high demand for its products and
increased sales volume from its e-commerce applications. Medifast's IT
department was stretched thin, and it was operating in a reactive mode to
keep up with increased business demands. In early 2006, John Hamilton was
brought in as the new CIO to improve Medifast IT, while helping the company
grow revenues to $160 million.
"When I first joined Medifast, the company was working in a reactive mode
to IT production failures," says John Hamilton, CIO of Medifast. "Medifast
had grown very successfully, but its IT department was behind."
John realized early on that Medifast lacked a dependable and scalable IT
monitoring and management solution that could transform his IT department
from a reactive to a proactive mode. He also wanted to deploy a
Linux-based IT monitoring and management solution in an all Windows-based
IT environment that was vulnerable to outside attacks. "When it comes to
monitoring the health and performance of an IT system, there is no
alternative to automated monitoring," said Hamilton. "Zenoss Hardware
Appliance deployment option with Enterprise subscription allows us to catch
performance issues before they impact our systems."
Zenoss Hardware Appliance with Enterprise subscription was brought in and
deployed within a few hours. Medifast was immediately able to
automatically discover its IT networks and components, including a few that
were not previously documented. Zenoss solution helped create a
model-based CMDB and enabled Medifast IT to deploy monitoring for business
critical areas of the system. Flexibility of the Linux-based Zenoss
Appliance provided full monitoring capabilities for Medifast's
heterogeneous IT environment, and helped eliminate the need to deploy
multiple tools.
Medifast realized the benefits of Zenoss Hardware Appliance within a few
hours as performance degradations were identified and production failures
averted. "The return on investment for Zenoss Hardware Appliance was 100%
realized within 30 days of the deployment," says Hamilton. "I was
extremely happy to find a Linux-based IT management solution that could
work in a heterogeneous environment and not be susceptible to Windows'
security vulnerabilities."
"Our goal is to provide growing organizations like Medifast with a new
alternative for IT management, that better addresses with their technical
and business needs," said Bill Karpovich, CEO and Co-Founder of Zenoss,
Inc. "It's rewarding to see the results."
To read more about Medifast's deployment of Zenoss Hardware Appliance and
watch John Hamilton's video testimonial, please visit http://www.zenoss.com/case-studies.
About Zenoss, Inc.
Zenoss Inc. (www.zenoss.com) brings powerful IT management solutions to
organizations of all sizes around the globe. Zenoss Core is a complete network monitoring and systems management
platform that discovers networked IT
resources, monitors them for performance and availability, and tracks
changes through a configuration management database (CMDB). Zenoss offers
enterprise-grade support, services, and commercial add-ons through its
Enterprise Subscription. One of the ten most active projects on
SourceForge.Net, Zenoss software has been downloaded over 250,000 times in
2007, and is used in government, education, and some of the world's largest
corporations. Zenoss is winner of Network World's Clear Choice Award,
Enterprise Open Source Magazine Readers' Choice Award, and a nominee for
Best Technical Design in the SourceForge 2007 Community Choice Awards.
Zenoss, Inc. is privately held and headquartered in Annapolis, MD. Download
Zenoss Core free at www.zenoss.com/dl/.
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