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News Oblicore Guarantee 4.0 Enables Companies to Identify and Manage the Business Impact of Service Deliv
News Oblicore Guarantee 4.0 Enables Companies to Identify and Manage the Business Impact of Service Deliv
Oblicore Guarantee 4.0 Enables Companies to Identify and Manage the Business Impact of Service Deliv |
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| Wednesday, 17 January 2007 18:00 |
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CAMBRIDGE, Mass.--(BUSINESS WIRE)--Oblicore, a leading provider of service delivery management software, today announced the launch of Oblicore GuaranteeTM 4.0. The latest release of the company's flagship offering, Oblicore Guarantee 4.0 automates, activates, and accelerates the monitoring, management, and reporting of service delivery for both enterprises and service providers. This major release significantly advances the solution's ability to communicate the business impact of service delivery, visualize end-to-end service level management relationships, and improve total cost of ownership.
Oblicore Guarantee 4.0 features a new financial management module to help users analyze consumed services and plan for future consumption. The module incorporates new financial metrics that can be easily captured and grouped according to business impact and may be readily integrated with an organization's existing financial management system. The new metrics, including service delivery total price list, unit price list, and incentives models, enable users to comprehensively track revenue generated from delivered services. With the module's service revenue projection capabilities, users are able to track forecasted costs and revenue against actual performance. "Improvements in its metrics management, usability, and user interfaces are compelling enhancements to the Oblicore Guarantee Service Delivery Management offering," said Cal Braunstein, CEO and executive director of research, Robert Frances Group (RFG). "The financial management module will enable companies to better track plans against actuals, and to better position enterprises to address performance with vendors and negotiate or renegotiate vendor contracts. Bottom line, I can see the new version resulting in productivity gains for users, improved service delivery for their customers, and financial savings for their companies." Other key features of Oblicore Guarantee 4.0 include:
"Guarantee 4.0 is one of Oblicore's most significant releases ever with many new capabilities," said Bernd Leger, vice president of marketing, Oblicore. "We designed Oblicore Guarantee 4.0 with a particular focus on helping organizations understand and visualize the business impact of service delivery with our new financial management module and Service Delivery Navigator. In addition, Oblicore Guarantee 4.0 dramatically reduces the total cost of ownership for our customers with features to reduce the time to implement and maintain our solution based on open, standards-based interfaces, task-oriented wizards, and data management capabilities." About Oblicore Oblicore is the leading provider of Service Delivery Management software. Our flagship product, Oblicore Guarantee, automates, activates, and accelerates the monitoring, reporting, and management of all business technology service level agreements and service delivery for enterprises and service providers. An enabler of business management, Oblicore Guarantee allows organizations to understand the cost implications of service delivery agreements - in real time - for penalties, rewards, and new opportunities. For the first time, enterprises and service providers have complete visibility and can proactively manage service delivery across business and technology infrastructure from one solution. Oblicore's software solutions are leveraged by both service providers and global 1200 enterprises, such as ABN Amro, BT, Cable & Wireless, E.ON, France Telecom, Lufthansa Systems, Siemens Medical Solutions, and T-Systems, to align their organizational performance with business objectives. Oblicore is headquartered in Cambridge, Massachusetts, with offices across North America, Europe, and Asia Pacific. For more information, please visit http://www.oblicore.com. Copyright C 2007, Oblicore, Inc. All rights reserved. OblicoreT, Oblicore Contract CenterT and Oblicore GuaranteeT are trademarks of Oblicore, Inc. All other trademarks and registered trademarks are the property of their respective owners. Contacts Oblicore, Inc. Bernd Leger, 617-551-4302 bernd.leger@oblicore.com or CHEN PR, Inc. Randy Wambold, 781-672-3119 rwambold@chenpr.com
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