IT Compliance Articles Findings - The Best Best Practices
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a CIO, you have more than enough responsibilities as chief technology
strategist, vendor manager, Web overlord and security officer. Now,
with the mandate to run the IT function like a business, you also have
to be a CEO?planning and executing IT financial controls, marketing
campaigns, HR strategies, customer service efforts and all the other
disciplines that make a business run. There are probably hundreds of
discrete practices that fall into these areas. We focused on more than
40 in our survey, "How to Run IT Like a Business," which was completed
by more than 100 IT executives at companies hand-picked for their
excellent IT reputations. But you don’t have to master all of these to
do a credible job and capture the benefits. A handful of practices
emerged as must-dos, common denominators for you to use as a
foundation. And since respondents rated each practice in terms of its
effectiveness and difficulty level, we’ve been able to draw conclusions
about their relative return on investment. You can see at a glance in
the following pages which practices will reward you more (or less)
profitably for your effort.
On $%*&)$ Audits... Audit is a terrible word. It implies someone
who shows up after a battle and bandages the wounded. We do lessons
learned after each project. It’s a one or two hour discussion, not an
audit. If a project went to hell, then yes, we’d do an official audit. -Bob Weir, CIO, Northeastern University As a CIO, you have more than enough responsibilities as chief technology strategist, vendor manager, Web overlord and security officer. Now, with the mandate to run the IT function like a business, you also have to be a CEO?planning and executing IT financial controls, marketing campaigns, HR strategies, customer service efforts and all the other disciplines that make a business run. There are probably hundreds of discrete practices that fall into these areas. We focused on more than 40 in our survey, "How to Run IT Like a Business," which was completed by more than 100 IT executives at companies hand-picked for their excellent IT reputations. But you don’t have to master all of these to do a credible job and capture the benefits. A handful of practices emerged as must-dos, common denominators for you to use as a foundation. And since respondents rated each practice in terms of its effectiveness and difficulty level, we’ve been able to draw conclusions about their relative return on investment. You can see at a glance in the following pages which practices will reward you more (or less) profitably for your effort. [Read More]
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