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Articles from industry thought leaders and software providers on a wide variety of IT Compliance and Governance related topics.


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The GRC Support Ecosystem and Practices That Drive It Print
Written by Phil Wilson   
This two-part series is aimed at business executives, compliance professionals, auditors, security professionals, process-improvement champions and program office leaders. It will also interest consultants across a wide range of governance, risk and compliance (GRC) and other business and technology specialty areas, whether they work as freelancers or for small, medium-sized, large or global mega-consultancies. Help-desk and technical support-center professionals will also benefit by readying their organizations for the looming GRC-support crisis at the doorsteps of companies worldwide. Support-desk roles and responsibilities lie at the heart of what’s covered in this article and the one coming next quarter.

 
Identity Theft Isn't Just a Personal Risk: Are You Protecting Your Customers? Print
Written by Jorge Rey   
id_lock.jpg
Identity theft increased more than 50 percent between 2003 and 2006, according to a Gartner Group study (1) released in March, with approximately 15 million Americans victimized in a twelve month period ending in mid-2006.  It's one of the fastest growing crimes in America and, if you've been a victim, you know just how painful it can be.


As a business owner, you may be contributing to this epidemic.  Under new laws already enacted and more in the works, you may be held responsible.

 
Implementing IT compliance frameworks to help your organization achieve improved productivity Print
Written by Bob Aiello   
Many organizations invest considerable resources in implementing IT Governance and compliance frameworks in order to comply with regulatory requirements such as section 404 of the Sarbanes-Oxley Act of 2002. The ISACA Cobit 4.1 framework is one of the leading tools used to manage and improve IT controls. Many managers find it difficult to ascertain and understand exactly what needs to be done in order to achieve compliance. This article explains the process for analyzing and implementing the description of an IT control. Every organization must follow the advice and counsel of their own professional legal, audit and compliance experts. However, managers also need to be able to understand exactly what the controls mean and require in order to go beyond simply meeting the letter of the law (and actually realizing improved productivity and quality). Read on if you would like to turn your compliance effort into your own process improvement initiative!
 
IT GOVERNANCE -ITIL Power Print
Written by Ben Worthen   
When Mead and Westvaco—the country’s two largest forest products and packaging companies at the time—merged in early 2002, Jim McGrane, then the vice president of process development at Mead, was promoted to CIO and assigned the unenviable task of standardizing the new entity—$7.2 billion MeadWestvaco—on a single SAP system. McGrane had started redesigning Mead’s order management and financial processes four years earlier, so it was natural this new job would fall to him. But something about the project didn’t sit right. Even though he was standardizing the processes the business would follow and providing users with a system that would enforce these new, more efficient processes, his own department was continuing to operate the same way it always had, following what was basically a collection of ad hoc practices. "There was no focus on process for IT," says McGrane. The contradiction was obvious: The group responsible for developing and enforcing a set of common business processes didn’t have a process of its own. Consequently, the IT department wouldn’t be able to hold itself to the same standards it was applying to the rest of the organization.
 
Auditing Business Continuity Print
Written by S. Anantha Sayana   
Every organization should have a business continuity plan that seeks to ensure that its information systems are available and running at all times to support and enable the business to function and grow. In spite of all precautions and preventive controls, disasters can occur. Some disasters cannot be controlled and/or prevented. In such cases, the business continuity plan should also enable recovery of information systems within an acceptable time frame to avoid any serious damage to the business.
 
Findings - The Best Best Practices Print
Written by Richard Pastore and Lorraine Cosgrove Ware   
As a CIO, you have more than enough responsibilities as chief technology strategist, vendor manager, Web overlord and security officer. Now, with the mandate to run the IT function like a business, you also have to be a CEO?planning and executing IT financial controls, marketing campaigns, HR strategies, customer service efforts and all the other disciplines that make a business run. There are probably hundreds of discrete practices that fall into these areas. We focused on more than 40 in our survey, "How to Run IT Like a Business," which was completed by more than 100 IT executives at companies hand-picked for their excellent IT reputations. But you don’t have to master all of these to do a credible job and capture the benefits. A handful of practices emerged as must-dos, common denominators for you to use as a foundation. And since respondents rated each practice in terms of its effectiveness and difficulty level, we’ve been able to draw conclusions about their relative return on investment. You can see at a glance in the following pages which practices will reward you more (or less) profitably for your effort.
 
Operational IT Governance Print
Written by Murray Cantor and John D. Sanders   
This article introduces an operational approach to IT governance, describing governance as an intentional activity with its own lifecycle and artifacts. The authors then describes a value-based approach to IT governance processes and a set of principles that IT organizations can adapt to realize the benefits of governance in their business setting.
 
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