Customer speak: Teams, Insights, Results with Quality Driven Software

Broadcast Date: On Demand
Time: On Demand
Duration: One hour

Speakers:
Colleen Meads, Test ManagerAccident Compensation Corporation
Michael Lundblad, Program Manager, IBM Software
Patrick Egan, Founder, CM Crossroads

Managing software delivery risk in a changing environment is a difficult challenge and implementing a strategy for a software lifecycle approach to quality management aligned to business objectives and outcomes seem as daunting. However, to drive innovation and differentiation, successful organizations are realizing that a software lifecycle approach supported by repeatable processes, integrated tooling, data and metrics is critical to ensure greater quality and achieve greater value from their investments in software.

Join us as Accident Compensation Corporation (ACC), New Zealand’s government sponsored provider of personal injury coverage for all New Zealand residents and visitors, shares their Rational requirements and quality management success story.  Focus is on understanding ACC’s business objectives and challenges and how, as they move to a continuous, integrated and more flexible approach to software delivery, they are addressing their challenges, better meeting the needs of their business and delivering greater quality at reduced risk and cost of rework.

About the Presenters:

Colleen Meads, Test Manager,
Accident Compensation Corporation

Colleen Meads has been working for Accident Compensation Corporation (ACC) for some 20 years. In the past 10 years, Colleen has been working in the IT area mainly as a Business Analyst and Testing Manager.  One of her roles has included establishing an 'in house' test team to support the test effort for a number of large projects within ACC. This required setting up test procedures, templates and test methodologies for the team. Currently, Colleen has been managing a test team of up to 32 testers during peak time on these projects. Prior to joining the ACC IT team, Colleen specialized in rehabilitation where she case managed injured clients back to pre injury employment.

Michael Lundblad, Program Manager,
IBM Software

Michael Lundblad, a Program Manager with IBM, drives strategic initiatives around the software quality lifecycle.  He has spoken extensively on software quality principles and techniques to audiences worldwide and co-authored multiple thought leadership papers on quality management.  During his 22 years in the IT field, Michael was an IT Director, and consulted with healthcare, manufacturing, public and commercial organizations on IT application infrastructure, development, testing and operations issues.  Michael earned a B.S. in Aerospace Engineering from the US Naval Academy and a M.S. in Information Systems.

About the Sponsor:

IBM is the world's largest information technology company, with 80 years of leadership in helping clients innovate.  Drawing on a breath of capabilities and best practices from across IBM and our extensive partner ecosystem, we offer clients within every industry, a wide range of services, solutions and technologies that can help them improve productivity, respond rapidly to the needs of their business and reduce development and operational costs.