
Customer Best Practices - Production Phase
Address
Steve Miller steve.miller@pragmaticsw.com
According to the Standish Group, the primary contributor for project success (projects delivered on-time and on-budget) is great customer involvement. Knowing that, it makes sense to define best practices for dealing with customers. This newsletter describes best practices for customer communication once a software product is migrated to production. The full article:
http://www.pragmaticsw.com/Newsletters/newsletter_2005_10_SP_NoAd.htm
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