Tim Koomen, Martin Pol, Henk W. Broeders, Hans Voorthuyzen - Experienced software testers from the Netherlands and Belgium explain to development organizations how to take steps to gain control of the testing process and improve it. They introduce their Test Process Improvement model, which works in gradual and controlled steps and realistic goals in terms of quality, lead time, and costs. It can also be used to start a testing program from scratch. -- Copyright © 1999 Book News, Inc., Portland, OR