You’ve probably heard this already: Forward-thinking companies will use regulations like Sarbanes-Oxley (SOX) not as a costly setback, but as an opportunity to improve business processes. Easy for the analysts to say, but how do you make that happen? ...Another approach to compliance automation is using existing tools purchased for other purposes, such as software change and configuration management (SCM) tools. Vendors include companies such as Serena Software, Mercury Interactive, and MKS, Inc. According to IDC research director Melissa Webster, "MKS was out of the gate early on with a compliance message, and it appears to have brought them mind-share."