
The Carrot Works Better than the Stick
Address
Matthew Johnson mkjohnson@cmcrossroads.com
Matthew K. Johnson - July 2002
Can I please see a show of hands on how many configuration managers out there want to yank their hair out by the roots trying to get people to follow your configuration policies and procedures? OK, I see just about everyone has their hand up, all except for the guy in the back row who is probably playing Mine Field on his PDA. You spend a lot of time and putting together Software Configuration Management (SCM) policies and procedures to improve the overall efficiency of your development team just to find your efforts are de-railed when it comes time to get people to follow them. Are your policies really that bad? Possibly, but most often the real problem is good old human nature. People don’t like change and don’t like to be told what to do.
Can I please see a show of hands on how many configuration managers out there want to yank their hair out by the roots trying to get people to follow your configuration policies and procedures? OK, I see just about everyone has their hand up, all except for the guy in the back row who is probably playing Mine Field on his PDA. You spend a lot of time and putting together Software Configuration Management (SCM) policies and procedures to improve the overall efficiency of your development team just to find your efforts are de-railed when it comes time to get people to follow them. Are your policies really that bad? Possibly, but most often the real problem is good old human nature. People don’t like change and don’t like to be told what to do.
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