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Resources CM Yellow Pages Articles and Whitepapers CM Crossroads Articles Metrics and Process Maturity
Metrics and Process Maturity
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Patrick Egan patrick.egan@cmcrossroads.com
By Joe Farah Print this article
In keeping with the season, I'll try to keep this month's article on the Light side (both Chanukah and Christmas are Festivals of Light). Not easy to do when talking about metrics. If you're serious about attaining SEI CMM Level 5 certification, or about improving your processes in an effective manner, metrics are critical. Changing processes based on gut feel, or even based on some other organization's best practices can lead you backwards. Metrics not only permit you to detect this, but give you the basic data you need to improve your processes.
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