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Resources CM Yellow Pages Articles and Whitepapers CM Crossroads Articles Agility and Quality
Agility and Quality
Address
Jonathan Vanian j_vanian@cmcrossroads.com
by Alan S. Koch
What is "Quality"? There are many competing definitions, mainly because the one that makes the most sense, "Quality is in the eye of the beholder," is hard to make workable in a real business situation. Some would say it is impossible to use. But the Agile methods beg to differ.The Agile methods take just such an approach to quality by letting the customer mould the quality of the product that is being built. They acknowledge that different people might see things in different ways, so the one party to the project whose opinion counts most (the ultimate customer) is the one to whom the Agile methods look.
What constitutes high quality on this project? Don't ask me! Ask your customer!
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