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Resources Articles and Whitepapers White Papers and Guides Customer Support Software Solutions by IssueTrak
Customer Support Software Solutions by IssueTrak Featured
Address
IssueTrak, Inc. 249 Central Park Ave, Virginia Beach, United States, 23462
Telephone
757-213-1309
Website
IssueTrak’s Customer Support software solution is powerful enough to make a difference in any organization, yet simple and easy to use. With IssueTrak your customers can submit requests on their own via email or their web browser and receive notices regarding the status of their issues automatically. Customized templates allow for complete and easy issue submission and automatic issue assignment will increase the productivity and efficiency of your support staff. IssueTrak makes it easy to set recurring issues and receive reminders about issues based on your preferences and offer support to multiple organizations from a single application. View real time request and incident data on demand with a customized IssueTrak dashboard or create your own reports for a more historical picture. IssueTrak even allows you to easily manage your knowledge base articles and issue resolutions, standardize your workflow and more.
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