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I was reading an article recently that said, “Data center administrators everywhere are being bombarded with tips and pitches for improving the energy efficiency of their facilities [1].” The piece went on to say that, though an administrator needs to be proactive to make its data center greener, it can conduct business as usual and still see its data center “deepen its emerald hue.” The article was referring to the fact that the components of the data center are always being refreshed. Software is upgraded. So is the hardware and network infrastructure. The newer components that are brought online will hopefully be more energy efficient than the ones previously in existence. This should result in lower energy costs and a reduced carbon footprint. The example quoted involved swapping out old hardware every three years and how this could substantially impact a data center’s carbon footprint. To make this work, you need, of course, two key requirements: You must know the age of all your hardware so you can identify candidates for refresh, and you must be assured that the hardware you are replacing it with is more energy efficient and environmentally sound than its predecessor. You may have outsourced this arrangement and are leaving it up to the supplier, but I suggest that even in that scenario you should be maintaining some level of control and assurance of service. The key is service asset and configuration management (SACM). Maintenance of an accurate and comprehensive configuration management system (CMS), which includes the age of hardware and software as an attribute of each configuration item (CI), will allow you to identify the age of your entire infrastructure and its components and the refresh program needed to maintain it. Remember the refresh is not just about servers within the data center but also desktops, laptops, printers, multifunction devices, and so on. The refresh should also include aging software applications, which are likely to be more power hungry than their replacement. That covers the first requirement. Supplier management covers the second requirement in conjunction with SACM. All suppliers along with their products, goods, and services should be subject to selection criteria to ensure that they support the sustainability objectives of the organization. These criteria should include more energy efficient hardware and software that generate less carbon emissions than its predecessor. Let’s look at some of the selection criteria that can be used: The hardware CI should have the EPEAT rating recorded as an attribute. Products including desktops, laptops, printers, servers, etc., can also be selected based on their assigned energy efficiency ratings such as ENERGY STAR. The hardware CI should have the ENERGY STAR rating recorded as an attribute.
The hardware CI should have the RoHS compliance of the supplier recorded as an attribute.
The hardware CI should have the WEEE compliance of the supplier recorded as an attribute. The hardware (supplier or software) CI should have the ISO 14001 compliance of the supplier recorded as an attribute. Now that we have determined our selection criteria, and we have recorded compliance or not to those criteria as an attribute on our CIs, we can establish targets and metrics including:
The CMS and SACM process allows you to determine what needs to be refreshed and when, but the definition of selection criteria and the recording of compliance or not to that criteria ensures that the replacement is more environmentally sound than that which went before. There will be many more selection criteria that you may wish to add into your supplier management process and record in the CMS. Those referenced here are just some of the ones that are key to the improvement in environmental performance. There is a lot more that the SACM process has to offer in the support of a more sustainable IT organization but I shall save that for another day. References and Further Reading [1] B&L Blog “Turn Your Data Center Green by Doing Business as Usual.” February 23, 2011. ENERGYSTAR RoHS and WEEE ISO 14001 About the Author Karen Ferris is a director at Macanta Consulting—a business and service management consultancy organization. Karen is the creator of the eco-ITSM service, a world first that uses service management to build sustainability into processes. More information is available at www.eco-itsm.com.au or www.macanta.com.au
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