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This month we take an "Agile" slant on metrics for CM, including the CM process itself. Agility is supposed to be people-centric and value-driven. So any metrics related to agility should, at least in theory, provide some indication of the performance & effectiveness of the value-delivery system, and how well it supports the people collaborating to produce that value. We borrow heavily from the concepts of Lean Production (and a little from the Theory of Constraints, a.k.a. TOC). Let's see where it takes us .... Posted originally: 03/20/2007
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